100% Happiness Guarantee
100% HAPPINESS GUARANTEE
Our 100% Happiness Guarantee assures customers that the products they receive are free from manufacturer defects. If you receive a product and feel the quality is less than expected, please send us an email below and we'll take care of you and determine whether you need to return or exchange your products. Please see below for our returns and exchange policy.
We fulfill orders within 2 business days and ship using the fastest, most cost effective carrier. Our flat rate shipping costs $5.99 and takes 3-5 business days to deliver. You will receive tracking for your order as soon as it ships. We offer free shipping on all orders over $75.00 and USPS Priority 2-Day for orders of 5 or more products.
RETURNS & EXCHANGES POLICY
We want you to love your purchase, if you don't, return or exchange it within 30 days of purchase for a full refund. We offer one (1) prepaid shipping label per order. If an order exceeds our one prepaid shipping label we will still accept returns or exchanges mailed to:
Bonsie Skin to Skin Babywear
PO Box 1005
Brunswick, Maine 04011-1005
Please note: we do not accept returns or exchanges for the following:
Products that have been washed, worn or are in any other way not in like-new condition
Products that are missing their branded retail tag
We accept all major credit cards, Apple Pay, PayPal and interest free payments through Affirm.
Please contact us via our contact page for inquiries, questions and comments!